Editor's Note: Journey to the Emerald City
By Ken Shelton
Executive Excellence, 1999
In Journey to the Emerald City, Roger Connors and Tom Smith write: "Every year, results become more difficult to achieve. When an organization fails to achieve its results, managers typically look outside, casting about for some resource or pat answer that will change things. Often they resort to making repairs by utilizing the "re-" fixes of the times. Yet effective organizations understand that achieving results- consistently- requires channeling efforts, energy, actions, and ideas in a targeted and precise manner. Those who undertake cultural transition invariably see that is possible to more directly focus collective energy on achieving the result."
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