Steps In The Culture Of Accountability Process^®

The Partners In Leadership Culture of Accountability Process is a powerful approach to speeding up culture change and boosting morale. There are four basic steps for implementing the Process in your organization. Each of these steps are tailored to meet the unique needs of the client:

STEP ONE: Develop the Cultural Beliefs Workshop
STEP TWO: Present the Cultural Beliefs Workshop to Management
STEP THREE : Present the Cultural Beliefs Workshop to All Employees
STEP FOUR: Ensure On-going Accountability and Sustainability

Each step is customized to deliver the Partners In Leadership process and curriculum to quickly cascade the models, methodologies, and tools that accelerate culture change through every level in the organization for maximum positive affect on achieving Key Organizational Results. Partners In Leadership is expert at planning and customizing the Culture of Accountability Process client implementation to meet unique needs and accommodate their specific organizational design.

STEP ONE: DEVELOP THE CULTURE BELIEFS® WORKSHOP

This workshop creates alignment at the senior management team level around the Key Organizational Results that the culture needs to produce, as well as the shifts needed in the way people at every level need to think and act in the culture to achieve those results. The team will experience Partners In Leadership’s proprietary and proven process for defining their desired management culture in the context of Cultural Beliefs, and they will practice and apply the proven culture management tools that bring the Cultural Beliefs to life and accelerate change. This initial process includes:

Week One - Organizational Assessment: The Culture of Accountability Process begins with a Cultural Assessment of the organization. Partners In Leadership Executive Facilitators interview selected members of the management team in one-on-one telephone interviews. These anonymous interviews capture perceptions of the current “beliefs” and “experiences” of the organization and key management teams. They also identify the specific cultural shifts that must occur in order to achieve key business results. When appropriate, individual leader feedback and extended on-line surveys can also assist in the assessment and data gathering process.

Week Four - Executive Debrief, Coaching and Planning: Upon completion of the Assessment, Partners In Leadership provides an Executive Presentation of the findings for the organizational leader. The feedback from the Assessment is organized and presented around common themes in the Executive Presentation. In addition, the leader receives recommendations on how to proceed with the Senior Management Team. Develop the Beliefs Workshop. During the Executive Presentation, Partners In Leadership provides specific coaching to the organizational leader in preparation for their role in the workshop and in the subsequent implementation of the larger Culture of Accountability Process.

Week Six - One or Two-Day Develop the Cultural Beliefs Workshop: In either a one or two-day format, largely determined by whether or not the Executive Team has completed The Oz Principle Accountability Training, Partners In Leadership Executive Facilitators guide the team to examine the shifts the management team, as well as the rest of the organization, needs to make in the way they think and act in order to produce desired business results. The workshop helps leaders create an aligned view of both the current culture and the desired culture. They experience the Partners In Leadership proprietary process for developing their organizational Cultural Beliefs, which will serve the driving force for the entire culture transition process. The Workshop Agenda focuses on both content and the skills associated with accelerating the Culture of Accountability Process. As with all their efforts, Partners in Leadership customizes the workshop to fit the unique and specific needs of the team, determined by both the assessment and consultation with the respective organizational leader.

STEP TWO: PRESENT THE CULTURAL BELIEFS TO MANAGEMENT

This powerful one-day Present the Cultural Beliefs Workshop helps the rest of the management team participate in the cultural transition. Culture change accelerates when the change occurs in the context of intact teams. These one-day Management Team Workshops at the functional management team level are instrumental in creating ownership, buy-in, and accountability to follow-through with the Cultural Beliefs and implement the key culture management tools that produce and accelerate change.

STEP THREE: PRESENT CULTURE BELIEFS® TO ALL EMPLOYEES

The one-day Present the Cultural Beliefs Workshop helps people at all levels of the organization develop ownership and buy-in for the new culture. Employees at every level experience many of same steps in the process that benefited the senior executive team when they were developing the Cultural Beliefs, including the identification of the shifts people need to make in the way they think and act in order to achieve Key Organizational Results. Since culture changes one person at a time, every participant in the process identifies the changes they personally need to make by shaping specific Transition Plans that focus on actions they will implement in their respective areas of responsibility.

Partners In Leadership brings vast experience in tailoring the training content and delivery of this one-day workshop to meet the specific needs of front-line workers, unionized workforces, challenging work environment schedules, the distinctive characteristics of an hourly workforce, retail stores locations, geographically dispersed employee bases, unique organizational structures, as well as most any other client workforce requirement.

Train-The-Facilitator (TTF): Partners In Leadership Executive Facilitators will train and certify line leaders from various levels of the organization as Internal Client Facilitators who can subsequently conduct the one-day Present Beliefs workshop throughout the organization. The TTF process creates internal champions and provides the credibility people need as they look for visible commitment to the cultural transition from their leaders. The TTF further prepares leaders to perform their vital role in enrolling others in the organization in the Culture of Accountability Process. Internal Client Facilitators can include high-potential people, line managers, senior executives and front line supervisors. To read more about the TTF, see the Train-the-Facilitator Certification document provided by Partners In Leadership.

STEP FOUR: ENSURE ON-GOING ACCOUNTABILITY & SUSTAINABILITY

Partners In Leadership provides a number of proven best practices for ensuring that an organization will sustain the Culture of Accountability Process over time and integrate it into the every aspect of the organization. Some of these activities include:

90-Day Follow-up Implementation Meetings: These one-day and half-day meetings are designed to further facilitate the leadership team’s effectiveness in using the Partners In Leadership key culture management tools. In these meetings, the team reviews progress made and needed to accelerate the cultural transition. Executive Facilitators provide feedback to the team on their role in the process and lead the team in interactive evaluations and practice sessions. Generally, these 90-day follow-up meetings occur over a 12-18 month period.

Executive Coaching and Feedback: Feedback is collected using on-line 360° anonymous feedback instruments throughout the process to target improvement efforts and to gauge progress. Partners In Leadership’s models and methodologies serve as the basis for the Executive Coaching Process that focuses leaders on what they individually need to do on a daily basis to accelerate the change process and ensure that their actions are aligned with the desired culture. To read more about Executive Coaching, see the Executive Coaching document provided by Partners In Leadership.

Integration Activities: Executive Facilitators coach clients to form teams and organize efforts to ensure that all traditional and day-to-day organizational systems reflect the behaviors and actions associated with the Cultural Beliefs. This critical effort to align organizational systems with the new culture helps ensure the full integration of the cultural transition into the organization.

On-going Training throughout the Organization: Over the course of the process, additional training to reinforce the foundation of accountability further solidifies ownership for the new culture. Implementing the third training track offered by Partners In Leadership, The Accountability Sequence^® Training, assists clients in their efforts to ensure that the cultural transition continues on over time. To read more about the Accountability Sequence Training, see the Others Track Description provided by Partners in Leadership.

Partners In Leadership demonstrates great flexibility in adapting and customizing their approach to meet the needs of the client. Every consulting and training effort addresses client needs and deliverables. Partners In Leadership’s Culture of Accountability Process is a proprietary approach that has been refined over the last two decades and embodies their proven technology for accelerating the transition to a Culture of Accountability that is focused on achieving the business results clients must obtain.