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“Connors and Smith have done it again!...This book will provide a competitive advantage at a time when “accountability” is more important than ever before!”
David Brandon, Chairman-CEO
Domino’s Pizza, Inc. |
PRE-ORDER TODAY!
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How Did That Happen?
Holding People Accountable for Results the Positive, Principled Way
by Roger Connors and Tom Smith
This book, which will be published in August 2009 by Portfolio books, is focused on holding others accountable and builds off the foundation laid in the bestsellers, The Oz Principle and Journey To The Emerald City. Within this book, the authors will explain the Accountability Sequence™ model which clearly illustrates how to hold others accountable for results in a positive, principled way. Readers will learn how to master the Why-What-When™ model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.
Pre-order from:
www.amazon.com | www.barnesandnoble.com |
“Definitely the ‘go-to’ book for teaching organizational accountability that works—without the backlash.”
Stephen R. Covey
Author, The 7 habits of Highly Effective People
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“How Did That Happen" peels back the onion on achieving sustained accountability.”
Jeff Brundage
Senior Vice President Human Resources
American Airlines
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“How Did That Happen” clearly outlines the path to accountability…we will place a copy of this book in the hands of all leaders throughout our organization."
Michael Lippert, Chief Operation Officer
Arby’s Restaurant Group, Inc.
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“…This is the right approach for getting results in today’s global environment.”
Gregory J. Newell
Former U.S. Ambassador & Assistant Secretary of State
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“…Packed with practical tools and insights, this is the book that can help you turn accountability from concept into reality.”
Jim Mazzo, President
Abbott Medical Optics
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“Connors and Smith offer an insightful view into the underpinnings of accountability that translate into spectacular and sustainable results.”
Michael Kneidinger
Vice President Worldwide Operations
Hard Rock Café International
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“Creating greater accountability in a way that captures people’s hearts and minds is harder than it looks….How Did That Happen delivers specific and practical advice to do just that.”
Ginger Graham. Former CEO
Amylin Pharmaceuticals Inc |
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"How Did That Happen" provides a powerful road map to make accountability happen in your organization."
Clinton A. Lewis, Jr., President, US Operations
Pfizer Animal Health
Pfizer, Inc |
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