Track Description

THE HOLDING OTHERS ACCOUNTABLE TRACK^®
This Accountability Sequence Training^® is based on the New York Times, Wall Street Journal, USA Today and Amazon.com bestselling book, How Did That Happen? Holding People Accountable for Results The Positive, Principled Way. This Training provides a powerful guide for anyone, at any level of the organization, to holding others accountable for results in the positive, principled way.

The central feature in this training is The Accountability Sequence Model,^® which consists of two parts: the Outer Ring^® and the Inner Ring.^® The Outer Ring describes how to effectively establish the expectations that we hold others accountable to fulfill. The Inner Ring addresses how to manage unmet expectations in a way that will turnaround performance and help others achieve the result. The entire training concentrates on increasing both individual and organizational capability for fulfilling Key Expectations - where failure to deliver is not an option.

There are two sides to the “accountability coin:” taking personal accountability and holding others accountable. Partners In Leadership’s popular The Oz Principle^® Accountability Training^® focuses on the first side, taking greater personal accountability for achieving Key Organizational results. Now, with the Accountability Sequence Training, they tackle the other side of the accountability coin, holding others accountable in a way that simultaneously produces results and builds morale.

PURPOSE OF THE TRAINING
To help workshop participants learn how to take greater personal accountability for achieving key organizational results in spite of difficult circumstances and challenging obstacles.

OBJECTIVES OF THE TRAINING
Successfully achieve Individual and Organizational Key Expectations by applying the Accountability Sequence Model. Better establish positive Accountability Connections™ throughout the Expectations Chain.® Learn how to maximize the advantages and avoid the disadvantages of the common Accountability Styles.® Master the sequence in the Outer Ring for forming Key Expectations. Learn to navigate the Inner Ring and manage unmet expectations. Practice the steps of the Accountability Conversation® to quickly identify the reasons for missed performance and the solutions for improved results. Improve your ability to hold others accountable in a way that motivates and produces results.

THE ACCOUNTABILITY SEQUENCE®

Completing their comprehensive three-part series on accountability, Partners In Leadership’s New York Times bestseller, How Did That Happen? introduces the complete framework for holding people accountable with the Accountability Sequence.

The Sequence highlights the key to holding others accountable in a way that produces results, motivation and morale: effectively establishing expectations by taking the steps in the Outer Ring. These steps create positive accountability connections as people Form, Communicate, Align and Inspect Key Expectations. Managing unmet expectations is most effectively achieved by having the Inner Ring Accountability Conversation.

WORKSHOP DESCRIPTION

The Accountability Sequence Training Workshop consists of five training modules typically delivered in a one-day format. This content is delivered using a proven approach that accelerates implementation and sustained application by using several learning methodologies, including:

• Interactive Exercises
• Team Application Sessions
• Small and Large Group Debriefs
• The 5-D’s^® FastTraining Model

THE ACCOUNTABILITY SEQUENCE^®
Based on their bestselling book, How Did That Happen?, Partners In Leadership begins this workshop by introducing the Accountability Sequence model and the Outer and Inner Ring. They introduce the pivotal concept of Key Expectations, which guides the group’s work throughout the day. Participants take the Outer Ring Organizational Assessment and discuss the implications of their rankings.

THE OUTER RING:^® FORM EXPECTATIONS
The group works with the concept of Accountability Styles and learns how to maximize the advantages and avoid the disadvantages of each of the common styles. Applying the concept of the Expectations Chain, participants work on applying Form (the first step in the Outer Ring for establishing Key Expectations) to their list of the Top Five people they depend on for results. The organizational leader presents the Key Expectations the team will be working to achieve.

THE OUTER RING:^® COMMUNICATE EXPECTATIONS
In this segment, the focus shifts to the Why-What-When^® model for communicating expectations, which participants explore through an interactive and engaging exercise. They apply the communication model to the organizational Key Expectation, as well as to their Top Five List.

THE OUTER RING:^® ALIGN AND INSPECT EXPECTATIONS
Participants learn about two types of alignment: Complyment and Complete Alignment. They apply the Alignment Dialogue^™ to Key Expectations they are working to achieve. Participants also learn how they can more effectively inspect what they expect and “objectify” the inspection process in a way that builds trust and morale.

THE INNER RING:^® MANAGING UNMET EXPECTATIONS
Here, the group participates in an individual feedback exercise to discuss their Accountability Connections. They learn about and practice the Accountability Conversation (the key tool for working with the Inner Ring), which they practice in an interactive exercise that includes the application of the four solutions of the Inner Ring. Participants complete their plan for applying The Accountability Sequence to their Top Five List.

WORKSHOP PARTICIPANTS RECEIVE Partners In Leadership® Executive Facilitators conduct this high-impact training using an interactive and engaging methodology that helps participants experience the results-producing power of the Accountability Sequence. Workshop participants also receive: A copy of the NY Times bestselling book, How Did That Happen? The Accountability Sequence Training Workbook Top Five List Card Accountability Sequence 8.5x11 Wall Chart

Learn about the methods of delivery for the Others Track (such as Training, Speaking, Train-The-Facilitator and Executive Coaching).

For additional information on this training (including learning objectives, detailed agenda, pricing and Workshop Take-Away's), contact a Partners In Leadership Training Solutions Consultant.

ADDITIONAL WORKSHOP TOOLS AND APPROACHES This training also includes learning how to use the following tools and approaches: 360 Accountability® LOOK Model® Reality Window® Phantom Reality® Accountability Methods® Accountability Reality Check® Accountability Attitudes® FORM Checklist® Levels Of Engagement® The More You Look, The More You Learn® Accountability Process Control® Alignment Meeting™